Support

Help with connecting, sending and importing

SMBDrop sends photos, videos and files from your iPhone straight to your own SMB network shares (a NAS, a Windows or macOS shared folder, or a Samba server) and imports files back. No account, no cloud, no subscription. It's £9.99 once on the App Store.

Setting up a particular server for the first time? The guides walk through Synology, QNAP, UGREEN, Unraid and TrueNAS, Windows and Mac shared folders step by step.

Requirements

• iOS 17 or later.
• An SMB server you can reach from your network: most NAS devices (Synology, QNAP, TrueNAS, UGREEN…), Windows file sharing, macOS file sharing with SMB enabled, or Samba on Linux.
• The server's host name or IP address, share name, and a username and password.

Getting connected

1. Open Settings in SMBDrop and add a share.
2. Enter the server's host name or IP address. The port is 445 unless your server uses a custom one.
3. Sign in with the server username and password, then use Find Shares to pick the share instead of typing it.
4. Optionally browse to a subfolder, then run Test Connection and save.

Common issues

• Connection times out: check the iPhone is on the same network as the server and that iOS Settings → SMBDrop has Local Network enabled.
• Sign-in fails: re-enter the username and password; some servers need the plain username without a domain prefix.
• Share not found: use Find Shares to list the names the server actually exports; hidden ($) shares are not shown.
• Works at home but not away: SMB only reaches your home network. Use a VPN such as Tailscale rather than opening ports; see sending to your NAS over Tailscale.
• Server errors: SMBDrop talks to the same server as the Files app, so the server-side fixes in these guides apply too: can't connect to server, "Socket is not connected", share is read only, and Synology SMB not working.
• Imports are saved on the iPhone under Files → On My iPhone → SMBDrop → SMBDrop Imports, and appear in SMBDrop's Files tab where you can preview, share, save media to Photos, or delete them.

What's new

See what changed in each version on the release notes page.

Contact

Found a bug or need help? Open an issue on the SMBDrop issue tracker and it will be looked at.